Inclement Weather and Holidays

Winter Storm Updates

Buses operate 5:15am to 10:27am, Monday through Friday; and 7:50am to 7:57pm on Saturday and Sunday.

Please check for service notices on our vehicles, through social media, or on the Transit Royale app. You may call customer service at 919-485-7433 for additional information.

Inclement Weather:

We make every effort to operate during inclement weather, including heavy rains, high winds, and winter snow or ice. We must operate safely for our team members and customers. There may be cancellations, reductions in service, and delays. Check for the latest update before you leave.

Where to Get Service Information:

• Use the Transit app for alerts and real-time route information
• Follow Chapel Hill Transit on Facebook and Instagram
• Call 919-485-7433 for route and schedule Information – expect some wait time due to high call volumes
• For EZ Rider Services call 919-969-5544

Tips during periods of uncertainty:

• Buses will travel slowly. Expect delays.
• Prepare for being at the bus stop -wear proper clothing, carry an umbrella, and use reflective items or lights for low daylight.
• If there is low to no traffic, or no buses passing by- walk to a stop on a busy street.
• For stops on hills, walk to the bottom or the top of the hill so that the bus can stop safely without back-sliding.
• Stand back from the curb and wait for the bus to stop moving before approaching.
• Your bus may not drive into puddles, snow, or ice at the stop if the Operator believes the bus could get stuck.
• Inside the bus, floors may be wet and slippery. Be cautious.

Chapel Hill Transit is the public transportation provider that serves Chapel Hill, Carrboro and the University of North Carolina at Chapel Hill. For complete information about Chapel Hill Transit services, schedules, route changes or directions to the nearest Chapel Hill Transit stop, email chtransit@townofchapelhill.org or call a customer service representative at 919-485-7433.