Make an EZ Rider Reservation

Reservation Guidelines

All trips require advanced reservation. These are the guidelines:

  • Trips may be reserved up to 14 days in advance.
  • Trips must be reserved at least 1 day in advance.
  • Each leg of a trip must be at least 1 hour apart.

Making Reservations

Fill out the form below. Once you've submitted it, an EZ-Rider representative will contact you the day before your trip. Your trip isn't scheduled until a reservations specialist contacts you.

Please give the reservationist:

  • Eligible Customer's Name 
  • Eligible Customer's Origin & Destination (Addresses)
  • Eligible Customer's Requested Pick-Up or Scheduled Appointment Time
  • Eligible Customer's Mobility Aids, if applicable
  • Eligible Customer's Number of Traveling Persons (i.e. Companion and/or Personal Care Attendant (PCA)) 

We'll call from one of the following numbers, so please answer if you see one of them:

  • 919.969.4900 (Chapel Hill Transit main number)
  • 919.969.5544 (EZ-Rider Reservations)
  • 919.969.4919 (EZ-Rider Dispatch)

 

Click here to view form.
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