Town Policies

The Town will post all updated policies to this portal when they are finalized and approved by the Town Manager. Please check back regularly! In the meantime, if you have questions, please feel free to contact the associated department for more information.

General Town Policies

Policy Number Policy Name Description
Town Manager's Marketing Partnership Policy Under Review
Contract and Agreement Signature Authority(PDF, 72KB) Updated 12/16/2020
Designated Signatory Authority(PDF, 72KB) Updated 12/16/2020
General Meeting Room Policy(PDF, 181KB) Updated 01/01/2015
Use of Town Buildings, Facilities, and Equipment(PDF, 501KB) Updated 01/01/2015
Interim Policy Guidance--Use of Unmanned Aircraft Systems(PDF, 357KB) Updated 06/22/2017
Everbridge Mass Alert System Policy(PDF, 459KB) Updated 04/03/2024

Contact

Town Manager
919-968-2743

Business Management

Policy Number Policy Name Description
BMD-01 Travel Policy(PDF, 614KB) Updated 01/01/2018
BMD-02 Procurement Policy(PDF, 683KB) Updated 11/30/2018
Town of Chapel Hill Cash Handling Policy and Procedures(PDF, 730KB) Updated 02/01/2016

Contact

Business Management
919-968-2712
finance@townofchapelhill.org

Communications

Policy Number Policy Name Description
COMM-01 Social Media Policy(PDF, 178KB) Updated 07/01/2018

Contact

Communications
919-968-2743
info@townofchapelhill.org

Fire

Contact

Fire Department
919-968-2781
fire@townofchapelhill.org

Governance Policies

Policy Number Policy Name Description
Open Meetings Law(PDF, 430KB)
Public Hearing Notice(PDF, 317KB)
Council Procedures Manual Updated 10/10/2025
CLERK-01 Records Management Policy(PDF, 217KB) Updated 11/30/2018
CLERK-02 Records Management and Imaging Procedures(PDF, 789KB) Updated 11/30/2018
CLERK-03 Public Records Policy(PDF, 495KB) Updated 09/30/2025

Contact

Phone: 919-968-2743
Fax: 919-969-2063

Housing & Community

Public Housing Policies

Policy Number Policy Name Description
Admissions and Continued Occupation Policy(DOCX, 65KB) The purpose of the Admissions and Continued Occupancy Policy is to establish guidelines to be followed when determining eligibility for admission to and continued public housing occupancy.
Facility Request Policy & Reservation Request Form(PDF, 926KB)
CSSSP
Grievance
Maintenance
Rent
Pets

Contact

Housing and Community
919-968-2728
housingandcommunity@townofchapelhill.org

Human Resources Development

Section 1: Getting Started/General Policies

Policy Number Policy Name Description
1-1 Policy Development and Review(PDF, 383KB) Updated 09/30/2025
1-2 On-call Policy(PDF, 283KB) Updated 02/01/2018
1-3 Background Check Policy(PDF, 284KB) Updated 11/01/2015
1-4 Adverse Events Policy(PDF, 602KB) Updated 04/24/2019
Policy Guidance for Assigning Work for COVID-19 (Condition 1.5)(PDF, 130KB) Supplemental guidance for working under COVID-19, condition 1.5
Teleworking Guidance for Adverse Events Conditions 1.5 and 2(PDF, 398KB) Supplemental guidance for teleworking during COVID-19
1-5 Transgender and Gender Diverse Policy(PDF, 551KB) Updated 01/13/2023
1-6 Reserved
1-7 Reserved
1-8 Conflicts of Interest(PDF, 251KB) Updated 09/01/2018
1-9A Americans with Disabilities Act Policy and Procedures - Internal(PDF, 336KB) Updated 01/15/2026
1-9B Americans With Disabilities Act Policy and Procedures - External(PDF, 414KB) Updated 04/03/2024
1-10 Plain Language Policy(PDF, 202KB) Updated 07/12/2023
1-11 Multi-Lingual Skills Pay Policy Being Reviewed

Section 2: Attendance and Leave

Policy Number Policy Name Description
2-1 Leave Donation(PDF, 299KB) Updated 12/01/2012
2-2 Personal Leave Policy(PDF, 296KB) Updated 07/11/2022
2-3 Holiday Leave and Holiday Premium--non-public safety employees(PDF, 372KB) Updated 09/01/2018
2-3.1 Holiday Leave and Holiday Premium--public safety employees(PDF, 342KB) Updated 09/01/2018
2-4 Civil Leave(PDF, 275KB) Updated 07/01/2017
2-5 Military Leave(PDF, 289KB) Updated 07/01/2017
2-6 Sick Leave(PDF, 345KB) Updated 12/01/2012
2-7 Reserved
2-8 Family and Medical Leave(PDF, 452KB) Updated 07/01/2017
2-9 Annual Leave(PDF, 297KB) Updated 07/01/2017
2-10 Workers Compensation(PDF, 328KB) Updated 07/01/2017
2-11 Parental Leave(PDF, 383KB) Updated 07/01/2017
2-12 Reserved
2-13 Non-FMLA Medical Leave(PDF, 446KB) Updated 01/15/2026
2-14 Leave of Absence(PDF, 364KB) Updated 01/01/2018
2-15 Return to Work(PDF, 241KB) Updated 12/01/2012
Retiree Return To Work Guidance(PDF, 199KB)

Section 3: The Personnel System

Policy Number Policy Name Description
3-1 Overtime Policy(PDF, 332KB) Updated 09/30/2025
3-2 Outside and Dual Employment(PDF, 367KB) Updated 01/01/2018
3-3 Compensatory Time - Exempt positions(PDF, 394KB) Updated 01/20/2017
3-4 Reinstatement and Rehire of Former Employees(PDF, 279KB) Updated 07/01/2017
3-5 Reserved

Section 4: Salary and Pay System

Policy Number Policy Name Description
4-1 Pay Progression Policy(PDF, 148KB) Updated 11/2000
4-2 Probationary Policy(PDF, 331KB) Updated 01/16/2026
4-3 Employee Performance Management and Development(PDF, 324KB) Updated 09/01/2013
4-4 Temporary Employee Compensation(PDF, 282KB) Updated 11/01/2013
4-5 Skills Based Pay Policy Under Review

Section 5: Employee Relations

Policy Number Policy Name Description
5-0 Serious Incident Policy(PDF, 398KB) Updated 11/01/2025
5-1 Anti-Harassment Policy(PDF, 274KB) Updated 04/01/2024
5-2 Grievance Policy(PDF, 676KB) Updated 09/01/2015
5-3 Disciplinary Action Policy(PDF, 897KB) Updated 09/01/2015
5-4 Dispute Resolution Policy(PDF, 631KB) Updated 09/01/2015
5-5 Youth Bullying Prevention Policy(PDF, 329KB) Updated 06/15/2020
5-6 Ombuds Office Operating Policy(PDF, 286KB) Updated 12/31/2024

Section 6: Insurance

Policy Number Policy Name Description
6-1 Health Insurance Procedures and Policies(PDF, 299KB) Updated 07/01/2017
6-2 Retiree Health Insurance Policy(PDF, 342KB) Updated 07/01/2017
6-3 Reserved
6-4 Reserved

Section 7: Other Benefits

Policy Number Policy Name Description
7-1 Longevity Policy(PDF, 419KB) Updated 07/01/2017
7-2 Tuition Assistance(PDF, 411KB) Updated 07/01/2017
7-3 Separation Allowance (Law Enforcement Officers)(PDF, 252KB) Updated 01/01/2018

Section 8: Safety, Health, and Wellness

Policy Number Policy Name Description
8-1 Drug and Alcohol Free Workplace Policy(PDF, 881KB) Updated 01/01/2016
8-1.1 Chapel Hill Transit-DOT-Compliant Drug and Alcohol Policy(PDF, 593KB) Updated 06/06/2024
Supervisors Guide for Drug and Alcohol Free Workplace(PDF, 2MB) Updated 11/30/2015
8-2 Workplace Violence Prevention(PDF, 391KB) Updated10/31/2024
8-3 Smoking in Town Facilities, Town Vehicles and on Town Grounds(PDF, 242KB) Updated 03/15/2014
8-4 Workplace Health and Safety(PDF, 372KB) Updated 02/01/2018
8-5 Security Camera Policy(PDF, 263KB) Updated 02/01/2018
8-6 Flexible Work Arrangements Policy(PDF, 509KB) Updated 09/01/2018
8-7 Safe Driving and Accident Policy(PDF, 686KB) Updated 09/01/2020
8-8 Electric Bicycle Safety Policy(PDF, 367KB) Updated 11/01/2025

Section 9: Leaving Employment

Policy Number Policy Name Description
9-1 Reduction in Force/Layoff(PDF, 311KB) Updated 07/01/2017

Employee Safety

Policy Number Policy Name Description
Public Works/Transit Fleet Maintenance Manual(PDF, 5MB) Updated 01/01/2020

Policy Guidance

The following documents are policy guidance documents issued by the Town Manager. They provide procedural guidance for these specific situations. For more information, please contact Human Resource Development:

Phone: 919-968-2700
Fax: 919-968-2839
hr@townofchapelhill.org

Policy Number Policy Name Description
Conflict of Interest Policy Guidance(PDF, 435KB) Updated 09/09/2013
Serious Incident Policy Guidance(PDF, 208KB) Updated 11/09/2007
Transfer of Sick Leave Guidance(PDF, 269KB) Updated 10/29/2015
Skills Based Pay for Inspectors and Plans Reviewers Guidance(PDF, 2MB) Updated 03/01/2016

Contact

Human Resource Development
919-968-2700
hr@townofchapelhill.org

Library

Policy Number Policy Name Description
Library Policies Includes:
  • General Policies
  • Borrowing Materials
  • Donations
  • Printing and Scanning
  • Collections Development Guidelines
  • Meeting Rooms
  • Work Rooms
  • Photography
  • Merchandise

Contact

Library
919-968-2777
library@townofchapelhill.org

Parks & Recreation

Policy Number Policy Name Description
User Fee Policies and Procedures(PDF, 345KB) Updated 07/01/2020

Contact

Parks and Recreation
919-968-2784
parksrec@townofchapelhill.org

Planning

Contact

Planning
919-968-2728
planning@townofchapelhill.org

Police

Policy Number Policy Name Description
Chapel Hill Police Department Policy Manual(PDF, 6MB) Updated 09/16/2020
Chapel Hill Police Department Standard Operating Procedure(PDF, 264KB)

Contact

Police
919-968-2760

Public Works

Contact

Public Works
919-969-5100
publicworks@townofchapelhill.org

Technology Solutions

Policy Number Policy Name Description
TS-01 Technology and Data Security(DOCX, 279KB) Updated 01/01/2018
TS-02 Appropriate Use of Technology(DOCX, 274KB) Updated 01/01/2018
TS-03 Open Data(PDF, 253KB) Updated 03/01/2018
Generative Artificial Intelligence Procedures(PDF, 212KB)

Contact

Technology Solutions
919-968-2712
ts@townofchapelhill.org

Transit

Contact

Transit
919-969-4900
chtransit@townofchapelhill.org

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