Town Policies

The Town will post all updated policies to this portal when they are finalized and approved by the Town Manager. Please check back regularly! In the meantime, if you have questions, please feel free to contact the associated department for more information.

General Town Policies

Policy Number Policy Name Description
Town Manager's Marketing Partnership Policy(PDF, 122KB)
Contract and Agreement Signature Authority(PDF, 72KB) Updated 12-16-2020
Designated Signatory Authority(PDF, 72KB) Updated 12-16-2020
General Meeting Room Policy(PDF, 181KB) Updated 01-01-2015
Use of Town Buildings, Facilities, and Equipment(PDF, 501KB) Updated 01-01-2015
Interim Policy Guidance--Use of Unmanned Aircraft Systems(PDF, 357KB) Updated 06-22-2017
Everbridge Mass Alert System Policy(PDF, 459KB) Updated 04-03-2024

Contact

Town Manager
919-968-2743

Business Management

Policy Number Policy Name Description
BMD-01 Travel Policy(PDF, 614KB)
BMD-02 Procurement Policy(PDF, 683KB)
Town of Chapel Hill Cash Handling Policy and Procedures(PDF, 730KB) Updated 02-01-2016

Contact

Business Management
919-968-2712
finance@townofchapelhill.org

Communications

Policy Number Policy Name Description
COMM-01 Social Media Policy(PDF, 178KB)

Contact

Communications
919-968-2743
publicaffairs@townofchapelhill.org

Fire

Contact

Fire Department
919-968-2781
fire@townofchapelhill.org

Governance Policies

Policy Number Policy Name Description
Open Meetings Law(PDF, 430KB)
Public Hearing Notice(PDF, 317KB)
Council Procedures Manual
GS-01 Records Management Policy(PDF, 217KB)
GS-02 Records Management and Imaging Procedures(PDF, 789KB)

Contact

Phone: 919-968-2743
Fax: 919-969-2063

Housing & Community

Public Housing Policies

Policy Number Policy Name Description
Admissions and Continued Occupation Policy(DOCX, 65KB) The purpose of the Admissions and Continued Occupancy Policy is to establish guidelines to be followed when determining eligibility for admission to and continued public housing occupancy.
Facility Request Policy & Reservation Request Form(PDF, 926KB)
CSSSP
Grievance
Maintenance
Rent
Pets

Contact

Housing and Community
919-968-2728
housingandcommunity@townofchapelhill.org

Human Resources Development

Section 1: Getting Started/General Policies

Policy Number Policy Name Description
1-1 Policy Development and Review(PDF, 443KB)
1-2 On-call Policy(PDF, 283KB)
1-3 Background Check Policy(PDF, 284KB)
1-4 Adverse Events Policy(PDF, 639KB) Updated 01/26/2022
Policy Guidance for Assigning Work for COVID-19 (Condition 1.5)(PDF, 130KB) Supplemental guidance for working under COVID-19, condition 1.5
Teleworking Guidance for Adverse Events Conditions 1.5 and 2(PDF, 398KB) Supplemental guidance for teleworking during COVID-19
1-5 Transgender and Gender Diverse Policy(PDF, 551KB) Updated 01/13/2023
1-6 Reserved
1-7 Reserved
1-8 Conflicts of Interest(PDF, 251KB)
1-9A Americans with Disabilities Act Policy and Procedures - Internal
1-9B Americans With Disabilities Act Policy and Procedures - External(PDF, 414KB) Updated 04/03/2024
1-10 Plain Language Policy(PDF, 202KB) Updated 07/12/2023
1-11 Multi-Lingual Skills Pay Policy(PDF, 422KB) Updated 10/24/2024

Section 2: Attendance and Leave

Policy Number Policy Name Description
2-1 Leave Donation(PDF, 236KB)
2-2 Personal Leave Policy(PDF, 293KB)
2-3 Holiday Leave and Holiday Premium--non-public safety employees(PDF, 372KB)
2-3.1 Holiday Leave and Holiday Premium--public safety employees(PDF, 342KB)
2-4 Civil Leave(PDF, 322KB)
2-5 Military Leave(PDF, 226KB)
2-6 Sick Leave(PDF, 320KB)
2-7 Reserved
2-8 Family and Medical Leave(PDF, 356KB)
2-9 Annual Leave(PDF, 296KB)
2-10 Workers Compensation(PDF, 352KB)
2-11 Parental Leave(PDF, 384KB)
2-12 Reserved
2-13 Non-FMLA Medical Leave(PDF, 294KB)
2-14 Leave of Absence(PDF, 364KB)
2-15 Return to Work(PDF, 241KB)
Retiree Return To Work Guidance(PDF, 199KB)

Section 3: The Personnel System

Policy Number Policy Name Description
3-1 Overtime Policy(PDF, 357KB)
3-2 Outside and Dual Employment(PDF, 367KB)
3-3 Compensatory Time - Exempt positions(PDF, 394KB)
3-4 Reinstatement and Rehire of Former Employees(PDF, 272KB)
3-5 Reserved

Section 4: Salary and Pay System

Policy Number Policy Name Description
4-1 Pay Progression Policy(DOC, 200KB)
4-2 Probationary Policy(PDF, 300KB)
4-3 Employee Performance Management and Development(PDF, 324KB)
4-4 Temporary Employee Compensation(PDF, 282KB)
4-5 Reserved
4-6 Multi-Lingual Skills Pay Policy(PDF, 382KB) Updated 10/30/2024

Section 5: Employee Relations

Policy Number Policy Name Description
5-0 Serious Incident Policy(PDF, 507KB)
5-1 Anti-Harassment Policy(PDF, 275KB) Updated 04/05/2024
5-2 Grievance Policy(PDF, 676KB)
5-3 Disciplinary Policy(PDF, 897KB) Updated 03/07/2022
5-4 Dispute Resolution Policy(PDF, 631KB)
5-5 Youth Bullying Prevention Policy(PDF, 328KB) Updated 06/15/2020
5-6 Ombuds Office Operating Policy(PDF, 286KB) Updated 12/31/2024

Section 6: Insurance

Policy Number Policy Name Description
6-1 Health Insurance Procedures and Policies(PDF, 293KB)
6-2 Retiree Health Insurance Policy(PDF, 336KB)
6-3 Reserved
6-4 Reserved

Section 7: Other Benefits

Policy Number Policy Name Description
7-1 Longevity Policy(PDF, 414KB)
7-2 Tuition Assistance(PDF, 405KB)
7-3 Separation Allowance (Law Enforcement Officers)(PDF, 247KB)

Section 8: Safety, Health, and Wellness

Policy Number Policy Name Description
8-1 Drug and Alcohol Free Workplace Policy(PDF, 881KB) Updated 10/30/2023
8-1.1 Chapel Hill Transit-DOT-Compliant Drug and Alcohol Policy(PDF, 593KB) Updated 06/06/2024
Supervisors Guide for Drug and Alcohol Free Workplace(PDF, 2MB)
8-2 Workplace Violence Prevention(PDF, 397KB)
8-3 Smoking in Town Facilities, Town Vehicles and on Town Grounds(PDF, 242KB)
8-4 Workplace Health and Safety(PDF, 372KB)
8-5 Security Camera Policy(PDF, 263KB)
8-6 Flexible Work Arrangements Policy(PDF, 509KB)
8-7 Safe Driving and Accident Policy(PDF, 686KB) Updated 09/01/2020

Section 9: Leaving Employment

Policy Number Policy Name Description
9-1 Reduction in Force/Layoff(PDF, 308KB)

Employee Safety

Policy Number Policy Name Description
Public Works/Transit Fleet Maintenance Manual(PDF, 5MB)

Policy Guidance

The following documents are policy guidance documents issued by the Town Manager. They provide procedural guidance for these specific situations. For more information, please contact Human Resource Development:

Phone: 919-968-2700
Fax: 919-968-2839
hr@townofchapelhill.org

Policy Number Policy Name Description
Conflict of Interest Policy Guidance(PDF, 435KB)
Serious Incident Policy Guidance(PDF, 208KB)
Transfer of Sick Leave Guidance(PDF, 269KB)
Skills Based Pay for Inspectors and Plans Reviewers Guidance(PDF, 2MB)

Contact

Human Resource Development
919-968-2700
hr@townofchapelhill.org

Library

Policy Number Policy Name Description
Library Policies Includes:
  • General Policies
  • Borrowing Materials
  • Donations
  • Printing and Scanning
  • Collections Development Guidelines
  • Meeting Rooms
  • Work Rooms
  • Photography
  • Merchandise

Contact

Library
919-968-2777
library@townofchapelhill.org

Parks & Recreation

Policy Number Policy Name Description
User Fee Policies and Procedures(PDF, 345KB)

Contact

Parks and Recreation
919-968-2784
parksrec@townofchapelhill.org

Planning

Contact

Planning
919-968-2728
planning@townofchapelhill.org

Police

Policy Number Policy Name Description
Chapel Hill Police Department Policy Manual(PDF, 6MB) Reviewed 09/16/2020
Chapel Hill Police Department Standard Operating Procedure(PDF, 264KB)

Contact

Police
919-968-2760

Public Works

Contact

Public Works
919-969-5100
publicworks@townofchapelhill.org

Technology Solutions

Policy Number Policy Name Description
TS-01 Technology and Data Security(DOCX, 279KB)
TS-02 Appropriate Use of Technology(DOCX, 274KB)
TS-03 Open Data(PDF, 253KB)
Generative Artificial Intelligence Procedures(PDF, 192KB)

Contact

Technology Solutions
919-968-2712
ts@townofchapelhill.org

Transit

Contact

Transit
919-969-4900
chtransit@townofchapelhill.org

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